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Rates Recovery Offcer

  • Listed: Apr 04, 2024
  • Reference: 3766852
  • Contract or Temp
  • Location: QLD Other
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Job Description

Are you a problem solving pro with an eye for detail and exceptional customer service skills? We are looking for a talented Rates Recovery Officer to join our team on a temporary basis with our local government client. This role involves monitoring, interviewing and advising on arrears matters, with the opportunity to make a real impact on the community.
  • Conduct thorough interviews and provide valuable advice to Ratepayers regarding arrears.
  • Action accounts in arrears and implement 'arrangement to pay' plans in line with Council Policy.
  • Maintain accurate records, attend to inquiries and advise on difficult accounts to ensure efficient recoveries.
Preferred Requirements:
  • Experience in statutory or commercial revenue collection authority.
  • Knowledge of Council policies and relevant procedural legislation.
  • Proficiency in working with corporate database programs and strong time management skills.
  • Demonstrated numerical proficiency and exceptional communication abilities.
  • Ability to maintain excellent customer relations and make sound decisions within allocated responsibilities.
Preferred Qualifications:
  • Minimum educational standards associated with Queensland Grade 12 and/or commercial training supplemented by work experience.
  • Demonstrated knowledge or acquisition of knowledge of legislation procedures relating to rate levy and recovery of debts.
  • Experience with computer systems and corporate databases.
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Need More Information?

Teampic10
Bree Woods
Recruitment Consultant, Government & Professional Services
bree.woods@firstgrade.com.au